Bilingual Project Manager

Summary

Join our team as a Bilingual Project Manager and receive a $25 client selection spiff and up to a $150 sign-on bonus! This remote position offers job security, a supportive team, and career growth opportunities. You will manage multiple projects, define project scopes, create schedules, and report on performance. The role requires a bachelor's degree or equivalent experience, BPO industry experience, and excellent communication skills. Technical requirements include specific computer hardware and internet speed. Full-time and part-time schedules are available across various time zones.

Requirements

• Minimum of 4-year bachelor’s degree and/or 5 years minimum of Project Management experience
• 2 years minimum experience in the BPO (Business Process Outsourcing) industry
• Strong interpersonal skills, highly intuitive, well-structured, and organized
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Excellent English communication skills, both written and verbal
• Able to work on a US time zone shift
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Excellent phone, email, and instant messaging communication skills
• Tech-savvy with a proactive attitude
• Headset: USB headset with noise cancellation
• Webcam: Working webcam
• Computers: Primary and backup computer with at least i5 to i7 processor and 8GB RAM
• Internet: Main internet service speed of at least 25 Mbps wired connection; backup internet speed of at least 10 Mbps

Responsibilities

• Define the scope and deliverables of the project in collaboration with senior management
• Create a detailed critical path schedule that identifies the activities and the sequence required to complete the project
• Establish a communication schedule to update stakeholders, including appropriate staff in the organization, on the progress of the project
• Review the quality of the work and deliverables completed with the project team regularly to ensure that it meets the project standards
• Plan, track, and report on the performance of multiple ongoing projects
• Support senior managers with the completion of project objectives
• Effectively identify, assess, and manage project risks
• Streamline processes to produce more efficient progress
• Manage stakeholder relationships and the project team
• Write detailed, quality reports with metrics tailored to the needs of stakeholders

Benefits

• Job security and stability
• Exceptionally supportive team
• Opportunities for career growth
• Fun work environment
• $25 Client Selection Spiff
• Up to a $150 Sign-On Bonus in your first year