Bilingual Sales Development Representative

Summary

Join Toast as a Bilingual Emerging Markets Sales Development Representative (EM SDR) and play a key role in expanding our reach to US-based SMB restaurants. You will manage inbound leads, engage restaurant owners, and schedule demos with Account Executives. This fully remote role requires fluency in Mandarin and English, previous sales experience, and strong communication skills. You will contribute to significant monthly ARR and make numerous daily outreach attempts. Toast offers competitive compensation with uncapped earnings potential, a robust training program, and clear career progression opportunities. We provide a supportive and collaborative sales culture.

Requirements

• Fluency in Mandarin (in addition to English) – written and verbal communication
• Previous sales or customer-facing experience (sales internships included)
• Strong work ethic and determination to exceed goals
• Excellent organization, critical thinking, and communication skills
• Ability to thrive in a remote environment while staying motivated and collaborative

Responsibilities

• Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social)
• Schedule 34+ demos per month for Emerging Markets Account Executives
• Contribute to $45,000+ in ARR per month as a ramped rep
• Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social)
• Work collaboratively with EM Account Executives to ensure a seamless handoff of qualified opportunities
• Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft

Preferred Qualifications

• Experience with Salesforce and Salesloft
• Restaurant industry experience

Benefits

• Clear career progression with the opportunity to advance into an Emerging Markets AE role or other non-language-dependent sales positions
• Fully remote position with a highly collaborative and supportive sales culture
• Competitive compensation with uncapped earnings potential
• Access to a robust training program, coaching, and ongoing professional development