Bilingual Sales Representative, Home & Auto Insurance

Summary

Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Requirements

• An AMF license, or willing to obtain within the first 60 days of employment
• A minimum of three years’ experience, preferably in personal lines, automobile and property insurance
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders
• Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner
• Superior time management and organizational skills to handle competing priorities
• Intermediate knowledge of Microsoft Office Suite applications
• Ability to communicate verbally and in writing, in English and French

Responsibilities

• Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following-up on expiry date cards, re-quoting prospects from previous years and cancelled files, and contacting leads generated
• Creating a trusting environment that fosters new sales opportunities and retention of existing business
• Actively participating within the team unit and independently to continuously contribute to overall business improvement
• Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met
• Maintains a current TAM base and promptly follows up on all client communications
• Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements
• Keeps updated on company underwriting guidelines and changing markets
• Performs other duties as required

Benefits

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options