Billing Analyst-Accounts Receivable Analyst

Summary

Join ZigZag as a Billing Analyst/Accounts Receivable Analyst and contribute to a prominent Australian FinTech company! Prepare and issue accurate invoices, ensuring compliance with contractual terms. Review and verify billing data, resolving discrepancies, and collaborating with internal stakeholders. Conduct daily reconciliations and monitor accounts receivable. Maintain billing records and assist in process improvements. This hybrid role, located in Ortigas, Pasig City, requires a Bachelor’s Degree or equivalent experience and 1-2 years in accounting or billing. Strong analytical and problem-solving skills are essential.

Requirements

• Bachelor’s Degree in accounting or equivalent working experience
• 1-2 years in an accounting or billing environment
• Solid understanding of billing processes, revenue recognition, and industry best practices
• Skilled in billing software and MS Office, especially Excel
• High attention to detail with a focus on accuracy in billing and calculations
• Ability to process accounting journals in accounting software
• Strong analytical and problem-solving skills for resolving billing issues
• Excellent organisation and time management skills; able to manage multiple tasks and meet deadlines
• Clear and professional communication skills, both written and verbal, for working with clients and teams
• Self-driven and committed to producing quality work
• Candidates must be willing to work on a hybrid setup

Responsibilities

• Prepare and issue accurate and timely invoices to customers in line with their contractual terms and billing schedules
• Send monthly billing invoices to the customers via email, aligned with their selected payment method
• Review and verify billing data for completeness, accuracy, and compliance with company policies and procedures
• Investigate and resolve billing discrepancies or issues identified by customers, customer operations, or internal stakeholders
• Collaborate with the sales and account management teams to ensure accurate billing of contractual obligations and changes
• Monitor and analyse accounts receivable aging reports, clean up of immaterial balances, identify delinquent accounts, and initiate appropriate actions for collections
• Coordinate with internal teams to gather necessary information for billing, including sales orders, contracts, project documentation, and pricing details
• Maintain and update billing records, customer profiles, and billing system databases with accurate and current information
• Daily updates of Cuscal S1 and Fees accounts to assist with bank reconciliation by identifying and resolving any discrepancies
• Assist in the development, implementation and improvement of billing processes, systems, and controls to enhance efficiency and accuracy
• Generate regular reports on billing activities, revenue recognition, and key performance indicators for management review
• Prepare set up fee invoices and initial review of contracts for new customers notified by the Customer Admin Team
• Provide excellent customer service and respond to billing-related enquiries or requests in a timely and professional manner
• Process accounting journal entries when required

Preferred Qualifications

Experience in completing reconciliations