Billing Insurance Clerk

Summary

Join Cerebral's accounting and revenue cycle management team as a contract Billing Insurance Clerk. This 1099 independent contractor position offers part-time (20 hours) or full-time (40 hours) flexibility, with a contract length of 90-180 days. You will ensure clients receive high-quality care and effectively utilize insurance benefits for Cerebral services or medication. The role is central to Cerebral's growing insurance business. Responsibilities include submitting and monitoring claims, reviewing denials, using payer portals, posting payments, executing eligibility requests, determining client financial responsibility, and supporting revenue cycle management. This position requires 3+ years of experience with insurance companies, claims, and healthcare billing.

Requirements

• 3+ years of experience working with insurance companies, insurance claims, healthcare billing, and claims follow-up
• Strong verbal and written communication skills
• Highly organized, detail-oriented, and a problem solver
• Capable of operating within a fast-paced, remote, startup environment
• Bring empathy, patience, and grit to your interpersonal interactions

Responsibilities

• Submit claims to health insurance payers
• Monitor submitted claims statuses on an ongoing basis
• Review denied claims to take the appropriate next steps including corrections and appeals
• Use payer portals and call payers for claim status and additional claim details
• Post insurance payments
• Execute and interpret eligibility requests
• Determine clients’ health insurance financial responsibility and bill appropriately
• Support revenue cycle management metrics, reporting, and ongoing operational efficiencies

Preferred Qualifications

• Experience working within large national payers, such as Cigna, United Healthcare, and Blue Cross Blue Shield
• Familiarity with Candid Health RCM platform