BIM Coordinator, Deployment & Activation Coordinator

Summary

Join Willow's Software Deployment Team as a Deployment and Activation Coordinator! This role involves working on live Digital Twin deployment projects, collaborating with cross-functional teams, and ensuring timely software deployments. You will leverage your technical problem-solving skills and understanding of building systems to support the creation and activation of Digital Twins. Success in this position requires strong communication, stakeholder management, and the ability to coordinate complex projects. The ideal candidate is a self-starter with 0-2 years of relevant experience in project coordination, ideally within a SaaS or technology-enabled services business. Willow offers flexible working arrangements, remote/hybrid options, parental leave, and opportunities for professional development.

Requirements

• 0 - 2 years of related experience in project/program coordination, ideally in a SaaS or technology-enabled services business
• Demonstrable technical problem-solving expertise in implementing technology
• Bachelor's degree in Engineering (Mechanical, Energy, Electrical), Computer Science/ Software Engineering or other related AEC discipline
• Understanding of typical building technology systems such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT Devices and networks, access controls and security technologies
• Understanding of proprietry and specialist system protocols associated with the above
• Understading around API based integrations
• The combination of a strong problem-solving mindset with a passion for life-long learning to effectively drive clarity from ambiguity

Responsibilities

• Work directly on live Digital Twin deployment projects as a Junior Deployment and Activation Coordinator
• Use industry knowledge and understanding of building systems to support the collation, review and processing of multiple disparate datasets to build Digital Twins to deliver customer value through Willow’s product capabilities and Activate Technology
• Assist with evaluating and scoping integrations
• Assist with the deployment of robust and reliable integrations alongside both internal and external teams
• Assist with integration site readiness activities. This requires skilled liaison with clients, their FMs, building system contractors and 3rd party vendors to ensure sites and data sources are prepared and available for integration
• Report to the Manager of Software and Integrations and will work closely with the appropriate Account Manager
• Support coordination internally and externally as required to develop efficient solutions to achieve common goals in conjunction with respective project team
• Develop strong internal and external stakeholder relationships and exercise lateral relationships to facilitate action and gain buy-in
• Ensure respective Manager of Deployment and Integrations is informed on progress, issues, risks and blockers on a daily basis to enable accurate deliverable management
• Engage with Willow’s Product and Engineering team to improve product capabilities and roadmap
• Able to multi-task and effectively prioritize workload independently
• Adaptable and open to new ideas or ways to present solutions and approach problems for continuous improvement
• Contribute to deployment documentation to capture improved processes, lessons learned and how-to guidance

Preferred Qualifications

• Experience in Mechanical / HVAC Engineering Consulting or Building Automation Systems
• Experience with automated Fault Detection & Diagnostics, Continuous Commissioning, Measurement & Verification
• Familiar in a variety of project management tools and processes (experience working in both Waterfall and Agile or a hybrid combination)
• Building services electrical and mechanical engineering background, specifically control and monitoring within the built environment
• Experience with Building Information Management (BIM) and Enterprise Asset Management systems

Benefits

• True flexible working arrangements, remote and/or hybrid
• Parental leave
• Willowers can dedicate up to 3 days a year to causes they love
• Level up through our Willow Academy
• Cool discounts on shopping and services