Bioinformatics Solutions Architect

Summary

Join Lifebit's growing User Success team as a Bioinformatics Solutions Architect! This mid-level role requires experience in Bioinformatics/Computational Biology, Statistical Genetics, or Genomic Medicine. You will work hands-on with researchers, providing technical expertise and showcasing Lifebit products. Responsibilities include user onboarding, training, documentation creation, and client demonstrations. You'll collaborate with internal teams and contribute to product development. This role offers opportunities for professional growth and collaboration with top minds in the industry. Lifebit provides a comprehensive benefits package, including competitive salary, professional development budget, flexible working arrangements, and a diverse team culture.

Requirements

• Experience: 3+ years in a technical, customer-facing role within sales, solutions, or product management, ideally in the healthcare or life sciences industry (or the equivalent experience in academia)
• Education: BSc in computer science, bioinformatics, computational biology, or a related field (MSc/PhD preferred)
• Technical Knowledge: Intermediate knowledge of bioinformatics, cloud infrastructure (AWS, GCP, or Azure), and genomics data management. 1+ years of experience building pipelines in Nextflow
• Programming Skills: Knowledge of at least 2 of R/Bash/Python is required
• Skills: Excellent communication, relationship-building, and technical writing skills with an ability to craft tailored presentations for diverse audiences. Client-facing experience is preferred
• Understanding of SDLC: Solid understanding of design principles, SDLC, and best practices for solution development
• Industry Knowledge: Familiarity with healthcare and life sciences industry standards, especially around data security, compliance, and interoperability
• Travel Requirements: 1-2 times per year to attend related conferences (or meet with clients)

Responsibilities

• Onboard and train users to successfully use and adopt Lifebit products
• Provide platform, analysis, programming and technical bioinformatics user support
• Develop pipelines and applications to serve user use cases
• Collaborate with colleagues in Product, Commercial and Executive teams to shape user success strategy
• Lead and create Lifebit training webinars
• Update and develop user-facing documentation
• Collaborate with Product to map successful user journeys and suggest improvements to user experience based on user needs
• Work alongside Commercial colleagues to engage prospective clients with demonstrations and hands-on trial sessions
• Gather insights and experiences from every user to contribute to Product roadmaps, and feedback to users to ensure success with new features
• Keep up to date with best practices and latest developments in bioinformatics, cloud technologies, and multi-omics

Preferred Qualifications

Certifications: AWS, Google Cloud, or Microsoft Azure certifications are preferred

Benefits

• Compensation: Your work is rewarded with a competitive salary and performance-based incentives
• Professional Development: You are granted an annual personal development budget of £1,000 per year and access to leading industry conferences, training, and certifications
• Flexible Working: Receive 20-25 days of annual leave and fully remote work to maintain a healthy work-life balance