BI/Product Analyst

Summary

Join HomeLight as a Product Analyst and play a crucial role in ensuring the health and performance of the core business, Agent Referrals. You will be responsible for identifying and measuring key metrics, performing ad-hoc analyses, working with the Product Team to analyze growth opportunities, building business cases and models, ensuring stakeholder alignment, and conducting market analysis. This role requires 2+ years of experience in consulting or product operations, a Bachelor's degree in an analytical field, strong proficiency in Excel, Google Sheets, and SQL, and excellent communication and organizational skills. You will collaborate with various stakeholders, including product managers, sales, marketing, and finance teams. The position offers the opportunity to contribute significantly to the growth and success of HomeLight's Agent Referrals business.

Requirements

• 2+ years of work experience in consulting or product operations
• Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
• Ability to effectively manage, execute and deliver multiple tasks/projects simultaneously on tight timelines
• Strong proficiency in Excel, Google Sheets, SQL
• Ability to learn and pick-up other data analytics tools
• Close attention to detail
• Strong communication, interpersonal and organizational skills. Strong team player
• Self-starter with the ability to learn quickly and independently
• Demonstrates proficiency in English, with the ability to communicate effectively both verbally and in writing

Responsibilities

• Identify and measure the key metrics to prove existing product performance and customer success
• Perform regular ad-hoc analyses through requests from business and product stakeholders
• One day you may be analyzing an A/B test on our website or app
• Another day you may be digging into an operations issue and identifying the root cause
• Work directly with the Product Team to analyze, understand, and communicate the future growth of opportunities for HomeLight
• Build business cases, operating, and financial models while working with product managers, sales, marketing, and finance for exciting new products and businesses
• Ensure all stakeholders are aligned for operational status surrounding product and business lines
• Market analysis to understand the competitive landscape and aid decision-making that sets the strategy and vision for HomeLight products