Felix is hiring a
Biz Ops Manager in Worldwide

Summary

Felix is a Canadian healthcare platform that offers on-demand treatment for everyday health needs. The company is seeking a Business Operations Manager to partner with senior leaders, drive operational excellence, and deliver value to the organization. The manager will own cross-functional projects, set and communicate objectives, proactively identify roadblocks, and act as a thought leader.

Requirements

• 5+ years of demonstrated success in investment banking, management consulting, startups or related fields
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
• Strong analytical skills with the ability to interpret data and drive strategic decision-making
• A track record of tackling complex and ambiguous problems head on, with a high degree of ownership and accountability
• Action-oriented with the ability to lead teams and drive change, with or without authority
• Ability to challenge, change, coach and be coached
• Exceptional emotional intelligence, exemplified by self-awareness and empathy, to gain the trust and commitment necessary for buy in and transformative change
• A hunger for learning and a willingness to make mistakes
• A can-do attitude with an optimistic orientation

Responsibilities

• Own cross-functional projects and initiatives, from ideation to execution, ensuring timely delivery and successful outcomes
• Act as an enabler by bringing the right teams/people together to solve problems and ship solutions
• Set and deliver on aggressive deadlines both for yourself and the teams that you work with
• Get into the weeds of the data and distill relevant, concise insights and analysis to enable data-driven decisions at every level of the organization
• Own project-based and business-segment metrics, identifying opportunities for improvement and investigating trends, discrepancies etc
• Set and communicate clear objectives and key results, pushing the boundaries on what’s achievable and corralling the team behind you to maximize engagement, output and results
• Proactively identify and address roadblocks, unnecessary complexity and silos. Establish yourself as someone who breaks down barriers and defaults to a mindset of ‘how can we make this happen!”

Benefits

• Full medical, dental and vision benefits
• Maternity / paternity policy
• 3 weeks vacation + flexible holiday scheduling
• Competitive compensation
• Stock option grant
• Remote first, work from anywhere in Canada
• Incredible culture powered by an highly collaborative and high performing team
• Professional development opportunities, working closely with founders and senior leadership team