Octopus Energy is hiring a
BizOps Energy Specialist

Summary

The job is for an Energy Specialist at Octopus Energy for Business (OEB), a rapidly growing company that helps UK small businesses transition to net zero and lower energy costs. The role involves handling customer inquiries via phone calls and emails, managing complaints, billing and account maintenance, upskilling in different tariffs and government schemes, and working on projects.

Requirements

• Upskill in different tariffs
• Learn about different government schemes and how they impact customers

Responsibilities

• Handle customer inquiries via phone calls
• Handle customer inquiries via emails
• Manage complaints
• Billing and account maintenance

Preferred Qualifications

• Excited to help customers
• Open-minded
• Approachable
• Inclusive
• Dedicated to sustainability
• Committed to improvement
• Strong work ethic

Benefits

Opportunity to work on projects or upskill in specialisms