Compass Experience Labs is hiring a
BPO Recruiting Specialist, Remote - Worldwide

Summary

The job is for a Recruiting Specialist at Compass, a company specializing in customer experience. The role includes posting jobs, screening candidates, scheduling interviews, implementing the recruitment process, collaborating with department managers, and other duties as assigned. Requirements include excellent communication skills, time management, familiarity with hiring laws and software, ability to work in a fast-paced remote environment, strong multitasking skills, a minimum of 5 years experience in high-volume BPO settings, and availability for full-time work.

Requirements

• Excellent English verbal, written, and organizational communication skills
• Proactive and independent with the ability to take initiative
• Excellent time management skills with a proven ability to meet deadlines
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment
• Ability to quickly learn applicant-tracking software or other recruitment systems
• Proficient with Microsoft Office Suite, Google Workspace, or related software. Experience with Clear Company ATS and UKG Pro for Onboarding a plus
• Can exercise good judgment and has the ability to make solid decisions to ensure highly qualified individuals are hired
• Able to work in a fast-paced environment and the ability to communicate effectively with candidates and team members in a remote work environment
• Strong multitasking skills and the ability to manage multiple projects simultaneously
• Proven track record of meeting and exceeding hiring targets and staying focused on quality
• Ability to think outside the box and be innovative in finding candidates
• Willingness to work extended hours/weekends when necessary
• Minimum of 5 years experience Recruiting in a high-volume BPO setting required

Responsibilities

• Assist with job posting and advertising processes
• Screen applications and select qualified candidates
• Schedule interviews; oversee the preparation of interview questions and other hiring and selection materials
• Facilitate and implement all phases of the recruitment process
• Collaborate with department managers to identify and draft detailed and accurate job descriptions and hiring criteria
• Identify effective recruiting strategies to increase candidate flow based on the available role, industry standards, and the needs of the organization
• Collaborate with the hiring manager and/or other human resource staff to coordinate start dates and other pertinent employment details
• Perform other duties as assigned

Benefits

• Full Time (40 hours weekly)
• Office is located in Columbus, Ohio (we are currently working remotely)