Business Analyst

Summary

Join ChowNow as a Senior Business Analyst and contribute to shaping the future of their platform connecting diners and independent restaurants. You will partner with cross-functional leaders to understand business challenges, define key questions, and deliver insights through data analysis and reporting. Your role will involve uncovering actionable insights, delivering compelling reports and presentations, and advising key stakeholders. You will also develop and maintain key reporting and dashboards, translate analytical findings into clear insights, and present to non-technical audiences. This remote position is based in the Greater Victoria Area (including Vancouver) in British Columbia, Canada.

Requirements

• Have a minimum 4-7 years of relevant experience in a Business, Economics, Data Analytics, Accounting or Finance role
• Posses Strong problem-solving and analytical skills
• Are proficient SQL and data visualization tools (Looker, Tableau, Mode, Power BI etc)
• Have strong ethics and high integrity while maintaining a sense of confidentiality
• Are familiar with business operations, KPI's, and data storytelling and possess superb problem-solving aptitude while maintaining attention to detail
• Have experience working cross functionally, especially with Customer Experience, Finance, Sales, and Marketing
• Are able to manage multiple tasks and projects in a fast paced environment
• Are a self-starter, with a bias, towards action ownership, and delivering value

Responsibilities

• Work on our core products and business functions to help shape the future of what we build and how we provide service at ChowNow
• Partner closely with cross-functional leaders to deeply understand business challenges, define key questions, and deliver insights through thoughtful examination and reporting
• Translate data into strategic narratives that influence direction and outcomes
• Uncover actionable insights and improvement opportunities
• Consistently deliver compelling reports, presentations, and executive summaries that guide operational and strategic planning
• Develop and maintain key reporting and dashboards
• Translate analytical findings into clear and compelling insights
• Present to non-technical audiences
• Support strategic initiatives by providing ad-hoc and recurring reporting, scenario modeling, measurement planning, and business case development

Benefits

• Expected Base Salary Range: $101,000 - $131,750 CAD
• Ongoing training and growth opportunities
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals
• Unlimited paid vacation
• Flexible work space (remote, hybrid, or travel-friendly)
• Fun and inclusive culture, summer and holiday get-togethers and lots of committees you can get involved in
• Comprehensive benefits plan (health, dental and short-term counseling)
• Dog-friendly downtown office in Victoria, BC (accessible by transit and close to a diverse range of restaurants)
• In-office perks - building gym, regular team building activities, unlimited coffee, tea and hot chocolate, town hall snacks
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Employee Stock Incentive Plan
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
• Enough freedom to spread your wings while still holding you accountable