Business Client Data Analyst

Summary

Join our team as a detail-oriented and proactive Client Operations Support professional to ensure client dashboards are up-to-date, accurate, and delivering a seamless experience. This entry-level role offers opportunities to build skills in data management, problem-solving, and client service while working with a dynamic team that values continuous learning and collaboration.

Requirements

• Data Analysis: Ability to analyze and interpret data, ensuring accuracy and consistency
• Power BI Knowledge: Familiarity with Power BI for dashboard monitoring, maintenance, and troubleshooting
• SQL: Basic SQL skills to query databases and support data management
• ETL Understanding: Knowledge of ETL (Extract, Transform, Load) processes and tools to support efficient data handling
• Data Visualization: Skills to create clear, effective reports that aid decision-making and enhance the client experience

Responsibilities

• Dashboard Monitoring and Maintenance: Regularly review and maintain our Power BI dashboards to ensure accuracy and consistency
• Issue Detection and Resolution: Run routine checks on dashboards to verify links, images, and data flows
• Resource Management: Help manage our Azure Database by monitoring usage and ensuring that data handling stays within set limits
• Process Optimization: Work closely with the team to improve our data integration (ETL) process, finding ways to make data extraction, transformation, and loading even more efficient
• Reporting and Documentation: Generate clear, actionable reports on dashboard and database performance

Benefits

• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development