Business Consultant, Xstore POS

Summary

Join our team as an Oracle Retail Xstore Business Consultant, responsible for participating in functional and process facets of Retail software implementations. This remote position requires a candidate located in Portugal, with occasional office days.

Responsibilities

• Assist in the definition of project objectives, scope, processes, organization, timelines, and overall approach
• Lead Business Impact Analysis (BIA) Session on POS and supporting OMNI applications (CRM, OMS, OB)
• Consider and define implementation and integration alternatives
• Act as a contact for the system functionality advice and provide coaching to the client business process team users
• Define system configuration requirements, identify gaps, and recommend system modifications and process changes to optimally satisfy business users
• Document functional requirements for modifications and support the design process for the client
• Escalate project issues that cannot be resolved within your sphere of influence/authority to the Project Manager as needed
• Support multiple customer development and deployment projects by consulting on best practices for payment transactions, providing technical assistance, and custom solutions based on requirements
• Work with internal development teams to write customer-based functional requirements and support the development of new products and technologies
• Design hardware and software testing and evaluations for payment and tablet devices
• Provide regular project updates to key stakeholders
• Collaborate with business development and sales personnel to achieve technical support of the certification of payment by processors and consult on them to pre-sales customers
• Maintain a detailed knowledge of the functional capabilities and integration points of the Oracle Retail Xstore solution, as well as an in-depth understanding of payments and associated processes
• Assist with driving test plan definition, creation, and execution, as well as go-live assessments as needed
• Lead/Support System Integration Testing (SIT) and User Acceptance Testing (UAT) with clients