Business Planning Associate

Summary

Join ShopBack, a leading shopping rewards platform in Asia-Pacific, as a Data Analyst. You will collect, analyze, and interpret data from various sources, develop dashboards and reports, and identify trends to inform strategic decisions. Collaborate with different departments, lead BI projects, and ensure data governance. You will also provide training and support to team members. This role requires at least one year of experience in a fast-paced environment, strong analytical skills, proficiency in Excel and SQL, and excellent communication skills in English and Mandarin. ShopBack offers competitive compensation, a work-from-anywhere benefit, and a collaborative culture.

Requirements

• Minimum 1 year of experience, preferably in a fast-paced environment or digital industry
• Solid analytical skills with an understanding of links to commercial business
• Highly organized and able to manage multiple projects simultaneously
• Knowledge of Excel and SQL are a must
• Team player with strong communication skills and the ability for problem solving
• Highly adaptable, self-driven, and motivated individual with the ability to thrive in a fast-paced startup environment
• Able to communicate (written and verbal) effectively in both English and Mandarin

Responsibilities

• Collect, analyze, and interpret data from various sources to support the GM and other business units
• Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics
• Identify trends, patterns, and anomalies in data to inform strategic and operational decisions
• Work closely with the GM to understand business objectives and align data initiatives accordingly
• Partner with different departments (e.g., marketing, account management, finance, operations) to provide analytical support and data-driven recommendations
• Assist in setting measurable goals and tracking performance against targets
• Lead end-to-end BI projects, from initial scoping and data collection to analysis, reporting, and implementation
• Define project goals, timelines, and deliverables in collaboration with stakeholders
• Ensure timely and accurate delivery of BI projects, meeting the needs of the business
• Establish and enforce data governance policies to ensure data accuracy, consistency, and security
• Monitor data quality and address discrepancies or data-related issues promptly
• Provide training and support to team members and other stakeholders on using BI tools and interpreting data
• Act as a subject matter expert on data analysis and BI methodologies

Preferred Qualifications

Python is preferred

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally