Business Relationship Manager

Summary

Join Clover's growing Business Enablement team as a Business Relationship Manager (BRM) and serve as the primary liaison between CLOVTech and internal business stakeholders. You will translate business needs into technology solutions, drive the adoption of technology initiatives, and facilitate communication between technical and business teams. This role requires 5-7 years of experience in healthcare, particularly in a BRM or similar liaison role. Success will be measured by your ability to build strong relationships, establish clear communication channels, and proactively address business needs using technology. You will champion business priorities within the technology organization and ensure alignment with Clover Health and CLOVTech strategies. The ultimate goal is to enable CLOVTech to operate as a trusted business partner, making things easier for the business to do what's right for Clover Health.

Requirements

• You have 5-7 years of experience in healthcare particularly in a BRM role or similar liaison role with proven experience working across organizational lines and multiple levels from staff to C-suite
• You are ambitious, entrepreneurial and excited by the opportunity to redefine technology approaches, own and lead projects while collaborating with cross-functional team members
• You are eager to leverage your relational, technical and operational abilities to deliver on the needs of your stakeholders
• You are mission-driven and excited by how technology can change the healthcare landscape and improve the health, happiness, and quality of life of our members
• You are intrinsically motivated and want to do the right thing by our members, stakeholders and partners and thrive when driving initiatives forward at a fast pace and welcome challenges that have great impact

Responsibilities

• Serve as the primary liaison between CLOVTech and internal business stakeholders, understanding their needs and translating them into technology solutions, supporting portfolio management for business areas
• Drive the adoption and effective utilization of technology initiatives to achieve business outcomes and enhance operational efficiency, ensuring alignment with Clover Health and CLOVTech strategies
• Facilitate communication and collaboration between technical and business teams to ensure successful project delivery and alignment with strategic goals, including portfolio objectives
• Champion business priorities within the technology organization, advocating for resources and solutions that address key challenges and opportunities in the business portfolio as a point of escalation when necessary

Preferred Qualifications

• You are a strong, balanced-leader who is passionate about Customer Advocacy and a Systems-Thinker, never losing sight of the big picture
• You are consistently conveying awareness of how decisions regarding ideas, projects, teams, and risks are all connected and impact the business

Benefits

• Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities
• Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions
• We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage
• We understand the importance of mental health in fostering productivity and maintaining work-life balance
• To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy
• Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
• Developing internal talent is a priority for Clover
• We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents