HopSkipDrive is hiring a
CareDriver Operations Specialist in Worldwide

Summary

The job is for a CareDriver Operations Specialist at HopSkipDrive, a rapidly growing company providing supplemental school transportation solutions. The role involves recruiting and retaining CareDrivers, ensuring compliance, and working remotely in one of the specified states. The company offers equity, flexible vacation, insurance benefits, 401(k), FSA, and competitive salary.

Requirements

• Someone motivated by our mission and who embodies our core values
• Incredible follow-up skills; persistent but not pushy with applicants
• Goal-driven; will do whatever is necessary to hit supply targets
• Be able to switch between tasks, software systems, and duties with speed and ease
• Excellent communication skills- both internally and with applicants
• Demonstrated ability to work independently and remotely
• Ability to recognize and resolve problems before they arise and report trends to management
• Familiarity with popular CRMs and ATSs- especially Kustomer and Fountain
• Proficiency in Excel, Word and Google Docs

Responsibilities

• Ensure every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver
• Help enhance the most productive and most caring community of drivers in the world
• Maintain a healthy supply of CareDrivers for a balanced marketplace by bringing on as many qualified, new CareDrivers to the platform as possible while retaining existing CareDrivers
• Ensure compliance to increase the readiness of CareDrivers and future CareDrivers to support demand in multiple markets
• Run onsite events with applicants to expedite application processing

Preferred Qualifications

Spanish language proficiency is a plus

Benefits

• Equity for every full-time employee
• Flexible vacation
• Medical, dental, vision and life insurance
• 401(k)
• FSA
• Opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential