Remote Carrier Credentials Systems Analyst

Summary

The job is for a Carrier Credentials Systems Analyst at World Insurance Associates. The role involves managing the carrier integration Salesforce database, coordinating with vendors, recommending process improvements, communicating with carriers, and performing other special projects as assigned.

Requirements

• 1 - 3 years of Salesforce database experience
• 1 - 3 years' experience in the insurance industry
• High School Diploma or GED
• Strong administrative and computing skills, including SharePoint and Microsoft Office (Word, Excel, PowerPoint, and Teams)
• Self-motivated and driven with a sense of urgency and ability to balance and meet competing deliverables
• Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Ability to multitask, prioritize, and use discretion when handling sensitive information
• Project management skills including highly organized, collaborative team player with strong attention to detail
• Ability to use creativity to solve problems and drive continuous improvement

Responsibilities

• Oversee and maintain the carrier integration Salesforce database program
• Update the carrier integration database during the onboarding and offboarding of World colleagues and addition of new acquisition carrier codes
• Coordinate with World’s outside vendors for carrier credentials initiatives and database maintenance
• Recommend process and procedure improvements to our current workflows and new database workflows
• Communicate with carriers and create site login credentials for agents, administrators, and all other World employees as needed
• Coordinate with newly acquired agencies to streamline credentials integration process
• Operate within company’s workflows and procedures
• Evaluate KPIs to ensure timely delivery of services
• Perform other special projects and tasks as assigned

Preferred Qualifications

Desire to be challenged in a rapidly growing, continuously evolving environment