Certified Medical Assistant - High-Volume Prior Authorizations

Summary

Join Midi Health as a Certified Medical Assistant and contribute to a team that values empathy, trust, and initiative. Maintain accurate patient records, demonstrate professionalism in various communication methods, and handle a high volume of prior authorizations. You will perform clinical administrative functions, ensure HIPAA compliance, and protect patient health information. This fully remote position offers a Monday-Friday schedule with a 7 AM PST start time and a guaranteed 40-hour work week. The role requires a Medical Assistant Certification and significant experience with Athenahealth EMR, prior authorizations, and patient communication.

Requirements

• Medical Assistant Certification (CMA or RMA) required
• Experiencing submitting prior authorization (PA) requests through covermymeds - bonus if you have experience submitting PA's for weight loss meds
• Experience with high volume PA submissions (25+ a day)
• Experiencing submitting PA's via phone to insurance companies
• 2+ years of current Athenahealth outpatient EMR experience required, 5+ years of overall EMR experience
• 2+ years experience updating patients on prior authorization process required
• 2+ experience submitting Medication Appeals required

Responsibilities

• Maintain accurate patient records
• Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages
• Complete a high volume of prior authorizations
• Perform clinical administrative functions within scope of certification
• Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

Preferred Qualifications

3+ years of experience as a Medical Assistant - huge plus if you have telehealth and/or remote work experience

Benefits

• $22/hour, non-exempt
• Full Time, 40-hour work-week
• Fully remote, work from home opportunity!
• Benefits (PTO, health benefits, 401k, and more!)