Change Management And Document Control Analyst

Summary

Join First Help Financial (FHF), a fast-growing company providing auto loans, as a Change Management & Document Control Analyst. This remote position offers a competitive salary plus bonus and reports to the Compliance Director. You will manage policy updates, develop and revise procedures, maintain document control, lead regulatory change management, conduct compliance research, and collaborate with internal and external stakeholders. FHF offers a supportive and diverse work environment with excellent benefits, including health and welfare benefits, paid time off, 401(k) match, tuition reimbursement, and opportunities for career growth.

Requirements

• Bachelor’s degree with a minimum of 5 years of experience in consumer finance experience, particularly auto finance
• Excellent research and writing skills, with a proven ability to draft grammatically precise, concise, and accurate policy documents
• Exceptional communication and interpersonal skills, strong analytical and organizational abilities, capable of managing multiple tasks simultaneously under tight deadlines and frequent interruptions
• Demonstrated leadership and independence in managing projects, with the capacity to mentor and guide colleagues
• Demonstrated historical career stability

Responsibilities

• Independently manage the annual review and updates of company policies, procedures, contracts, and notices
• Execute the development and revision of policies and procedures, responding swiftly to emerging regulatory requirements and business needs
• Manage company documents, including maintaining version control and overseeing changes in contract versions to ensure legal accuracy and consistency
• Lead the company’s regulatory change management process and collaborate with business units to effectively implement required changes
• Conduct regulatory compliance research and provide support for business expansion activities and develop solutions to regulatory compliance challenges
• Coordinate with external counsel to draft and review contracts and notices and collaborate with the business units and tech team on successful implementation
• Handle inquiries from regulators with a high degree of professionalism, ensuring timely and effective responses
• Perform additional assignments and special projects as required

Preferred Qualifications

Legal degree or CRCM certification

Benefits

• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• A robust employee recognition and talent development program to enhance your career with us
• Generous salaries
• Bonus