Chatroom Operator

Summary

Join Drips' expanding work-from-home Chatroom Operator team and help maintain the highest industry standards for humanized conversations. You will review and respond to inbound text messages using pre-set canned responses, enhancing them with a human touch. Accuracy is critical as your responses train and improve the AI model. The role offers flexible part-time hours (15-28 hours/week) with shifts between 8 AM and 12 AM EST. Work remotely with provided company computer and enjoy a company 401k match. If you are a detail-oriented, tech-savvy communicator who thrives in a fast-paced environment, apply today!

Requirements

• Exceptional attention to detail and a commitment to accuracy
• Strong typing skills (no 'hunt and peck' typing)
• Excellent grammar, spelling, and logical reasoning skills
• Clear and professional written communication
• Reliable and responsible to adhere to a designated schedule
• Access to a stable and secure private internet connection

Responsibilities

• Review and respond to inbound text messages using pre-set canned responses
• Enhance canned responses to add context and a human touch
• Meet speed goals based on the complexity of interaction
• Maintain a high level of response quality

Benefits

• Pay: Up to $13/hour
• Part-time: Up to 28 hours per week
• Flexible shifts available (must commit to a minimum of 15 hours per week)
• Shifts range from 8 AM – 12 AM EST
• Work from home opportunity with remote training conducted via Zoom
• Company 401K Match