Claims Handler

Summary

Join INSHUR, a fast-growing global insurance provider for the on-demand economy, as a Claims Handler in their Brighton office. This hybrid role allows for remote work with weekly office visits, fostering a collaborative environment. You'll manage end-to-end third-party motor claims, ensuring efficient resolution. This involves evaluating claims, negotiating settlements, building relationships with insurers and brokers, collaborating with internal teams, and utilizing their technology-driven claims management system. INSHUR values high performance and offers a benefits package that includes stock options, pension contributions, 30 days of holiday, private healthcare, life insurance, parental leave, flexible working hours, personal training allowance, wellbeing allowance, and an Employee Assistance Program.

Responsibilities

• As a Claims Handler you will be responsible for managing the end-to-end handling of third-party motor claims, ensuring efficient resolution
• Evaluating claims to determine liability and negotiate settlements with third parties
• Developing strong relationships with third-party insurers, brokers, and intermediaries
• Collaborating with internal teams to enhance claims processes and ensure a seamless customer journey
• Embracing our technology-driven approach to maintain accurate records and reporting within our claims management system

Preferred Qualifications

• Have plenty of experience in the insurance arena and are looking for more than just a job
• Understand the importance of negotiating and clear communication
• Are passionate about delivering excellent customer service
• Exceptionally proactive
• A team player who is as eager to impart knowledge as to absorb it
• Customer-focused with an eagle eye for refining processes for better strategic outcomes

Benefits

• We offer all our employees stock options and we will pay into your pension monthly
• We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing
• ���� 30 days of holiday annually, plus bank holidays
• ���� Private healthcare for you and your family, including pre-existing conditions
• ���� Life insurance at 3x your salary
• ���� 13 weeks parental leave at full pay for new parents
• ����🏽 Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax
• ���� Ride to work scheme
• ���� Workplace pension scheme to help you save for retirement
• ��� Flexible working hours to suit your lifestyle
• ���� £500 annual personal training allowance plus regular learning opportunities on a variety of topics
• ���� £40 monthly wellbeing and WFH allowance to keep you healthy and productive
• ���� 24/7 Employee Assistance Program, covering you and immediate family members—offering crisis support, counselling, legal advice, menopause CBT, and more
• It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need