Claims Quality and Audit Trainer

Summary

Join Oscar's Claims Quality team as a Claims Quality & Audit Trainer to facilitate training content and foster a competent workforce.

Requirements

• 2+ years end-to-end claims experience
• 2+ years experience presenting to diverse audiences
• 2+ years experience facilitating training/coaching in a production environment

Responsibilities

• Facilitate instructor-led courses for claims audit teams
• Monitor quality metrics on an ongoing basis
• Collaborate with subject matter experts to source key content needed to facilitate trainings
• Proactively audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
• Present auditor quality scores and provide feedback to the team
• Compliance with all applicable laws and regulations
• Other duties as assigned

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements