Harbor Health is hiring a
Claims/Enrollment Operations Manager
Harbor Health
💵 ~$120k-$125k
📍Remote - Worldwide
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Summary
Join Harbor Health as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. We are looking for an experienced Claims/Enrollment Operations Manager to oversee the processing of transactional data on behalf of Harbor members.
Requirements
- 7 years of relevant healthcare experience, particularly with regard to health plan operations and technology
- Demonstrated success operating high-growth companies
- Data analysis skills including the ability to pull data from source systems
- Demonstrated creativity in identifying and implementing solutions to complex, ambiguous issues
- Ability to act as a team player
- Ability to manage outside vendor relationship
- Have the ability to partner in the development, management and operationalizing processes and workflows to maximize efficiencies
Responsibilities
- Review and validate System Configuration of Benefits, Claims and Member
- Validate and approve TPA’s UAT test cases
- Create, process, and validate claims and member test cases
- Review and approve claims and enrollment processing instructions
- Coordinate development of Operational Reports with TPA and Harbor Health
- Review and approve EOB, EOP, Claims and Member processing codes
- Daily review of Claims and Members processing statuses. Identify any issues and coordinate with TPA the resolution of issues
- Sampling review of claims processed, member updates, ID cards, letters, EOBs and EOPs on vendor’s sites. Identify and issues and coordinate resolution with appropriate parties
- Coordination with appropriate partners of any member/provider inquiries, complaints, group, or state audits
- Approval of designated “high dollar” claims
- Audit a sampling of claims in finalized status. Identify any issues and coordinate with TPA on resolution and training
- Track and report on assigned implementation milestones and tasks
- Coordinate, audit, and approve TPAs security roles, functions, and people
- Other duties as assigned
Preferred Qualifications
- Strong knowledge of state claims/members processing rules and regulations
- Experience implementing and operating delegated TPA, UM, UR, credentialing and related functions
- Knowledge of benefit plans design, EOC and other applicable documents
- Experience developing and administering value-based payment arrangements a plus
Benefits
This is a remote role
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Please let Harbor Health know you found this job on JobsCollider. Thanks! 🙏