Client Director, Commercial & Mid-Enterprise

Summary

Join Nexthink as a Renewals and Upsells Account Manager to lead executive relationship management for assigned accounts and drive financial targets.

Requirements

• 5+ years of experience selling enterprise technology in a fast-paced and competitive market
• 2+ years of experience in a Client focused or equivalent role with high value sales solutions experience and Executive level relationship management
• Previous sales experience in IT Service Management or IT Operations Management (within software or IT sales organizations) - a plus

Responsibilities

• Provide strategic leadership to clients
• Be the relationship manager between customers and Nexthink
• Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes
• Manage all Executive relationships between Nexthink and assigned clients
• Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
• Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience
• Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services

Benefits

• Permanent Contract and a competitive compensation package (Stock Options also included)
• Amazing location in Cannon Street, not far from St. Paul's Cathedral
• Hybrid work model balancing office and remote work, fostering effective onboarding and team connections for new hires
• Flexible Hours
• Unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days
• Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection
• Pension contribution of 12% (6 % from the employee and 6% from the employer)
• Free access to professional training platforms to explore your interests and enhance your skills
• 16 weeks of fully paid leave for primary caregivers, 6 weeks for secondary caregivers, and Kiddivouchers to ease childcare expenses
• 50% reimbursement on public transportation fees, up to a maximum of 1,250£ gross/year
• Reimbursement of up to £40 for gym and fitness memberships monthly
• Bonuses for referring successful hires after three months of continuous employment