Client Operations Specialist

Summary

Join DoubleVerify as an Account Support Specialist and collaborate with commercial teams to provide operational support for various responsibilities. You will oversee campaign activation, reporting, optimization, and reconciliation, ensuring timely completion and high-quality results. This role demands strong organizational skills, attention to detail, and technical proficiency. The ideal candidate possesses a trading or ad ops background. A bachelor's degree or equivalent is required, along with excellent communication and Microsoft Office skills. DoubleVerify offers a competitive salary based on qualifications and experience.

Requirements

• Bachelor’s Degree or equivalent/higher level of education
• Fluent English language
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach
• Proven communication skills (written & verbal)
• Experience with Microsoft Office, specifically Excel

Responsibilities

• Proactively manage operational activities by providing support to the Commercial teams at DV
• Complete work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations
• Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues
• Support operational tasks such as data auditing, compiling tracking systems, and ad hoc projects
• Manage and/or participate in ongoing product & process improvement initiatives

Preferred Qualifications

Technically savvy with trading or ad ops background