Client Solutions Manager

Summary

Join Influential, the world's largest influencer marketing company, as a Client Solutions Manager! Work remotely and enjoy a competitive salary and benefits package. You will manage workflows, support campaign execution, coordinate with teams, act as a liaison between talent and Influential, and ensure brand safety. The ideal candidate has 5+ years of experience in digital marketing, specifically with beauty brands, and excels in communication and project management. This role requires proficiency in various social media platforms and technology. Become an expert in our proprietary tech platform and help shape how companies engage with customers through social media.

Requirements

• Must be physically based in NYC
• Bachelor’s degree or equivalent experience
• 5+ years of work experience in digital, influencer, PR or advertising environment
• Experience working with beauty brands, with an emphasis in skincare
• Interest in managing and coordinating projects in a fast-paced environment
• Superior written and verbal communication skills with even stronger attention to detail
• Comfortable working autonomously in a fully remote environment where details often change
• Knowledgeable and/or interested in all major social platforms (Instagram, TikTok, YouTube, Twitter, Facebook, Pinterest)
• Proficiency in Google Apps and MS Office, and other general technology platforms
• You keep up with the latest trends and innovations within the world of social media

Responsibilities

• Manage the workflow and completion of tasks within our project management platform
• Support campaign execution teams in all aspects of planning and reporting
• Coordinate closely with Campaign Management on creator communication to ensure scope, timelines, and protocols are being met
• Act as liaison between talent and Influential to ensure deliverables and payments are organized and timely
• Perform content moderation to ensure brand safety is met for every participating influencer across all social campaigns
• Communicate effectively (written & verbal) with key stakeholders including Account Management, Performance Media, Strategy & Analytics, and Operations to track deliverables and ensure client needs are being met
• Become an expert in our proprietary tech platform, organizing talent and campaign information as necessary

Preferred Qualifications

• Experience at a marketing-tech or media start-up
• You’re passionate about social media and/or influencer marketing

Benefits

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!