Clinical Associate Project Manager

Summary

Join Trial Library, Inc., a venture-backed startup, as a Clinical Associate Project Manager and play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams. This remote position requires you to serve as the main point of contact, managing relationships with study teams for activated clinical trials. You will build strong relationships with sponsors, focusing on close collaboration to deliver timely reports and insights. Responsibilities include serving as the primary liaison between Trial Library and pharmaceutical study sponsors, managing sponsor inquiries, delivering reports, bridging operational gaps, overseeing outgoing materials, and delivering presentations. You will also communicate sponsor feedback, develop standardized reporting procedures, and maintain up-to-date knowledge of Trial Library's product offerings. The role demands excellent organizational and communication skills, along with extensive experience in oncology clinical research and pharmaceutical sponsor reporting.

Requirements

• Excellent organizational and time management skills
• Excellent communication skills, oral and written
• Detail and process oriented
• Minimum 5+ years of professional experience in oncology clinical research
• Interact with internal and external customers with a high degree of professionalism
• Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities
• Demonstrate a bias towards action and seek to intervene before issues arise
• Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes
• Facilitate an analytical approach and use data to drive actions
• Agile and willing to adapt quickly in order to achieve desired outcomes
• Demonstrated ability to exercise autonomy in engagement of sponsors

Responsibilities

• Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedback
• Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary
• Deliver timely reports and insights regarding Trial Library platform’s services and performance for contracted clinical trials  to sponsor study teams
• Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting
• Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services
• Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings
• Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations
• Demonstrate rigor in being detail oriented in reporting obligations to study teams
• Develop standardized pharma reporting procedures and best practices
• Oversee all written documentation sent regarding performance metrics to study teams
• Maintain up to date knowledge of Trial Library product offering for study teams

Benefits

This is a remote position