Remote Clinical Associate Project Manager

Summary

The job involves serving as the primary liaison between Trial Library and pharmaceutical study sponsors, managing relationships, delivering timely reports, overseeing outgoing clinical trial materials, and communicating feedback to internal stakeholders. The ideal candidate has excellent organizational skills, communication skills, is detail-oriented, has at least 5 years of professional experience in oncology clinical research, and is a strong communicator.

Requirements

• Excellent organizational and time management skills
• Excellent communication skills, oral and written
• Detail and process oriented
• Minimum 5+ years of professional experience in oncology clinical research
• Interact with internal and external customers with a high degree of professionalism
• Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities

Responsibilities

• Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedback
• Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary
• Deliver timely reports and insights regarding Trial Library platform’s services and performance for contracted clinical trials  to sponsor study teams
• Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting
• Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services
• Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings
• Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations

Preferred Qualifications

• Demonstrate a bias towards action and seek to intervene before issues arise
• Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes
• Facilitate an analytical approach and use data to drive actions
• Agile and willing to adapt quickly in order to achieve desired outcomes
• Demonstrated ability to exercise autonomy in engagement of sponsors