Clinical Manager

Summary

Join AnswerCare, a leading provider of high-quality care solutions, as a Clinical Manager. You will oversee clinical operations, ensuring compliance with regulations and agency policies. Responsibilities include supervising clinical personnel, participating in QAPI programs, and managing daily branch operations. You will also be involved in recruiting, hiring, and staff development. The role requires strong leadership, communication, and problem-solving skills. This position offers a competitive salary, remote work flexibility, and a comprehensive benefits package.

Requirements

• Current State of Ohio or multistate RN license
• One (1) year of RN experience
• Demonstrated ability to build rapport, collaborate and problem solve effectively in conjunction with all levels of staff
• Strong attention to detail
• Excellent written and verbal communication skills

Responsibilities

• Ensure that in-home patient care is coordinated and managed appropriately
• Supervision of clinical personnel and for the day-to-day operations of an assigned branch(es) or service area under the supervision of the Director of Clinical Services
• Overseeing clinical operations in accordance with agency policy and procedure which meet Medicare, Medicaid, accrediting body, local, state, and federal law, and regulations
• Participating in the Quality Assessment and Performance Improvement (QAPI) program development seeking opportunities to improve the delivery of quality care
• Supervise the Clinical Coordinator and assist/troubleshoot with the Clinical Coordinator ensuring that patient demands are met; may fill-in for the Clinical Coordinator when absent
• Act as Director of Clinical Services in his/her absence
• Will be part of the Clinical Leadership Team and available to support leadership and assigned team members
• Understand and adhere to established agency policies and procedures and display a willingness to support policies and procedures using appropriate channels to seek changes of such policies
• Participate in the development of standards which ensure safe and therapeutically effective and fiscally responsible services to patients/clients
• Consult with the Director of Clinical Services in determining a staffing pattern which promotes a clinically safe and fiscally responsible level of home care personnel utilization
• Perform patient visits during peak periods or during staffing shortages
• Actively participate in the recruiting, hiring and orientation of all new team members under his/her supervision
• Supervise, guide and develop patient/client care team skills and performances
• Work with the Director of Clinical Services involving staff performance improvement issues including the termination of any staff supervised including documenting and presenting any required disciplinary action
• Responsible for the interdisciplinary team case conferences, staff meetings and in the decision to accept patient care referrals based on staffing and referral appropriateness
• Ensure patient/client documentation is completed in accordance with Agency policy and addresses late documentation as it occurs and monitors for improvement
• Work with Quality Assurance (QA) to ensure the development of individualized plan of care and the oversight of patient care for assigned patient/client census for appropriateness and improved patient/client outcomes
• Review patient medical records for Agency, accrediting body, local, state, and federal compliance as part of QAPI and/or as required
• Actively participate in Agency ongoing Quality Assessment and Performance Improvement (QAPI) program and is responsible for successful implementation of any action plans required
• Participate in the coordination of Agency’s services with the services of other community agencies and participates in community education projects as deemed appropriate
• Identify and investigates reports of any problems relating to patient care and/or an employee’s well-being
• Immediately report/document and investigate any accident, incident, lost articles, or unusual occurrence and involves the Director of Clinical Services
• Develop a cooperative relationship and communicate effectively/professionally with providers
• Observe confidentiality and safeguard all patient related information
• Attend pertinent continuing education programs other than routine in-services and share information with staff
• Monitor equipment inventory to meet the demand and ensures staff has what is needed to deliver appropriate care
• Other duties as assigned

Preferred Qualifications

Home care leadership or field experience is a plus, but not required

Benefits

• Attractive base salary
• Remote work flexibility (90% remote / 10% travel)
• Full benefits (Medical/Dental/Vision)
• 401(k) retirement plan
• Paid time off
• Paid and floating holidays
• Supportive clinical leadership team