Remote Clinical Quality Assurance Auditor

Summary

Join Two Chairs, a leading mental health company, as a Clinical Quality Assurance Auditor and contribute to driving best-in-class quality care. You will play a key role in supporting the auditing program, utilizing audit result data to advocate for training needs, monitor internal/external compliance risks, and inform quality improvement.

Requirements

• Experience in core quality assurance activities such as clinical auditing, data analysis, and trend reporting
• Experience as a Clinical Supervisor
• Strong attention to detail and pattern recognition
• Technical writing and verbal communication skills
• Ability to work in a highly collaborative start-up environment with cross-functional teams
• Ability to be a self-starter who is excited by new challenges, creative thinking, and data

Responsibilities

• Provide dedicated auditing support to ensure that high-quality care is being provided to clients
• Perform daily audits for individual client charts
• Report on audit learnings and opportunities for improvement to the Quality Assurance Manager
• Monitor audit results and communicate observations/trends surrounding: care delivery/internal practices, clinician and Clinical Manager/Director training support needs and effectiveness
• Collaborate in the development, implementation, and maintenance of the audit-specific data tools that capture and report results
• Support Quality Team in other initiatives
• Provide opportunities for QA program improvements based on audit trends
• Compliance with external regulations, internal policies, and payer contractual requirements is monitored for adherence and/or risk(s) to adherence
• Assist with monitoring auditing results and ensuring that gaps are promptly identified as a means to continuously improve and scale the QA program
• Assist in ensuring audit data is being accurately captured and reported on using applicable QA forms and data tools
• Support the Quality/Compliance team on internal process audits/external audit readiness as required by the quality and compliance programs at TC

Benefits

• Equity in a high-growth start-up
• Generous paid time off, plus 9 paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
• Comprehensive medical, dental, and vision coverage
• One-time $200 Work from Home reimbursement
• 401(k) Retirement savings options
• Annual $500 professional development stipend to support your professional development
• Annual $500 subsidized company contribution to your healthcare FSA or HSA
• Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
• Paid parental leave