Clinical Risk Program Lead

Summary

Join Grow Therapy as their Clinical Risk Program Lead and strengthen their client safety infrastructure, supporting licensed providers in complex clinical scenarios. You will advance clinical risk consultation services, contribute to quality initiatives, and collaborate cross-functionally to embed safety best practices. Responsibilities include delivering clinical consultations, facilitating peer consultation groups, identifying and escalating risk trends, partnering with other teams to refine a client safety dashboard, and translating lessons from adverse incidents into scalable tools and education. The ideal candidate holds an active, unrestricted clinical license with at least 5 years of experience in outpatient psychotherapy or clinical supervision and a proven track record in clinical risk management and client safety. Strong communication skills and experience in a fast-paced environment are also essential. Grow Therapy offers a competitive salary and a comprehensive benefits package.

Requirements

• You hold an active, unrestricted clinical license (e.g., LCSW, LMFT, LPC, PsyD, PhD) and bring at least 5 years of experience providing direct outpatient psychotherapy or clinical supervision
• You have a track record of supporting clinical risk management and client safety, including crisis response, safety planning, and documentation aligned with ethical and legal standards
• You’re energized by cross-functional collaboration and have partnered effectively with Operations, Support, or Legal teams to address clinical safety concerns or influence systems-level changes
• You communicate clinical concepts clearly and precisely, especially in writing—whether drafting consult summaries, creating risk resources, or contributing to internal playbooks
• You bring experience from a fast-paced, ambiguous environment (such as a startup or telehealth platform) and enjoy designing workflows or tools from the ground up

Responsibilities

• Delivering 1:1 real-time and asynchronous clinical consultations to providers managing high-risk client situations
• Facilitating peer consultation groups to foster clinical confidence and shared learning around ethical practice and client safety
• Identifying and escalating risk trends from asynchronous channels and consultation requests to inform proactive safety interventions
• Partnering with Operations and Data teams to refine and operationalize a client safety dashboard that flags at-risk caseloads and guides outreach
• Translating lessons from adverse incidents into scalable tools, documentation standards, and provider-facing education to improve care quality across the platform

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities