Clinical Sme

Summary

Join SmarterDx as a Clinical SME and play a pivotal role in enhancing sales and customer success initiatives. Demonstrate and explain Revenue Cycle Management technology solutions to healthcare clients. Leverage your clinical expertise and knowledge of healthcare technology to engage with clinicians and ensure solutions meet their needs. Serve as a trusted advisor to users, helping them maximize the platform's benefits. This fully remote US-based role offers the opportunity to work with leading-edge technology and make a significant impact on the healthcare industry. SmarterDx builds clinical AI to improve chart accuracy for revenue integrity, helping hospitals recover earned revenue and improve care quality.

Requirements

• Possess Clinical Expertise: MD, RN, or another relevant clinical credential. Understand patient care and the nuances of CDI
• Demonstrate deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements
• Possess a proven ability to engage with prospects and clients, translating clinical concepts into business impact
• Be able to distill complex CDI topics into clear, compelling messaging for both clinical and non-clinical audiences
• Be excited about the role AI can play in transforming CDI and revenue cycle management

Responsibilities

• Partner with Growth to articulate the value of CDI solutions during client presentations, demos, and RFPs
• Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care
• Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs
• Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists, ensuring they can accurately review AI-driven query recommendations and maintain compliance standards
• Work closely with Product, Engineering, and Marketing teams to provide feedback on product enhancements, user experience improvements, and educational tools that support optimal query review and compliance workflows
• Communicate directly with client CDI leaders to establish trust, address concerns, and demonstrate advanced knowledge of inpatient clinical documentation best practices

Preferred Qualifications

• Have CDI Experience: 5+ years in clinical documentation improvement leadership, hospital CDI, HIM, and/or RCM programs
• Possess strong analytical skills and ability to interpret healthcare data and trends

Benefits

• $200 to 300k base + equity
• Medical/dental/vision benefits
• 401k
• Free One Medical membership
• Parental leave
• Remote first
• Minimal bureaucracy
• Incredible teammates!