ClickHouse is hiring a
Cloud Marketplace Operations Sr Manager

Summary

The job is for a Cloud Marketplace Operations Sr Manager at ClickHouse, a high-performance database management system company. The role involves managing operational processes for the partner ecosystem, improving existing ones, overseeing deal lifecycle, executing Marketplace Private Offers, and collaborating with cross-functional teams to streamline operations.

Requirements

• 2+ years of partner operations experience working directly with AWS, GCP, Azure, marketplace listing management, and CSP management experience for co-sell, bill management, pipeline scoring, private offers. Direct experience with at least 2 CSPs is required
• 5+ years of experience working in technology companies, start-up experience preferred
• Salesforce experience particularly with API connectors to the CSPs (e.g. AWS ACE)
• Super user experience on Tackle or similar Marketplace Operations tooling
• Great communicator with the ability to understand complex concepts and speak to them concisely and effectively
• Knowledge and experience of partner tools (e.g. Salesforce, AWS ACE, AWS MP management portal, GCP Producer Portal, Azure Partner Central)
• Experience in basic data analytics - SQL at middle level or higher, additional tools will be an advantage (e.g., Excel, Tableau)

Responsibilities

• Develop new processes and improve existing ones within Lead to Cash Operations
• Serve as a subject matter expert for the Marketplace process across multiple cloud platforms
• Manage the entire lifecycle of deals, ensuring accuracy and compliance
• Bring hands-on experience executing Marketplace Private Offers
• Oversees the day-to-day operations of partner programs and ensures key deadlines and goals are met for AWS, GCP, and Azure (e.g. co-sell opportunities)
• Find opportunities for growth with CSP tool (e.g. pipeline scoring)
• Identify bottlenecks for operational improvements in partner management
• Track and report on partner performance metrics and marketplace revenue reporting using Salesforce and CSP reporting
• Collaborate with cross-functional teams to ensure governance and streamline operations
• Lead automation initiatives to enhance operational efficiency and provide transparent reporting in partnership with Sales Operations, Business Technology, Product & Engineering, and Finance teams
• Develop and implement new processes to manage reseller and referral partners, own referral payment process and monitor partner contribution to revenue growth

Benefits

• Flexible work environment
• Healthcare - Employer contributions towards your healthcare
• Equity in the company
• Time off - Flexible time off in the US, generous entitlement in all countries
• A $500 Home office setup. if you’re a remote employee
• Employee-driven international mobility