Shuvel is hiring a
Cloud Operations Engineer

Summary

The Technology Engineering and Operations department is seeking a self-motivated, experienced Cloud Operations Engineer to provide operational support for enterprise applications in a hybrid-cloud environment. The role involves troubleshooting, system administration, custom report development, and driving continual service improvement.

Requirements

• Must have a minimum of 4 years of experience in information technology
• Must have a minimum of 1-2 years of experience working with a cloud platform preferably: Microsoft Azure or Google Cloud Platform
• Must be able to travel up to 10% to attend a conference or a training/meeting at various JHA locations

Responsibilities

• Provides operational system administration support for enterprise applications in a high availability, 24x7x365 environment
• Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs in support of one or more functional areas
• Performs troubleshooting, resolution and problem analysis
• Monitors alerting systems and servers
• Reviews issues logs and network capacity reports to identify trends and solutions that should be implemented enterprise-wide
• Maintains in-depth documentation of activities and system configuration
• Develops custom reports to meet the business needs
• Drive continual service improvement
• Prepares systems assessments or certifications
• Executes test processes and scenarios, track results, and make recommendations of system fixes
• Assist with network disaster recovery initiatives. Implement solutions to streamline disaster recovery

Preferred Qualifications

• Bachelor’s degree
• Experience in systems administration, architecture, or engineering
• Experience with Microsoft Azure, Amazon Web Services and/or Google Cloud Platform
• Experience engineering enterprise scale solutions
• Experience migrating workloads between clouds
• Experience with scripting and/or automation (i.e. PowerShell, Bash, Python, Dome9, Terraform, etc.)
• Experience with networking concepts (i.e. subnetting, protocols, WAN connectivity, virtual networks)
• Experience with cloud security & governance (i.e. ACLs / Firewalls / Policy)
• Experience using source code repositories like GitHub
• Experience with Linux in an enterprise setting (i.e. RHEL, CentOS, Fedora)
• Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE
• Experience with the Financial Services Industry and regulated environments
• Experience diagramming solutions and documenting processes and standards