Learning Technologies Group plc is hiring a
Cloud Systems Engineer

Summary

Join Open LMS as a member of the Infrastructure team and combine software and systems engineering to build and run large-scale, distributed, and fault-tolerant systems. As a core contributing member to the DevOps team, you will deliver eLearning services to over a thousand clients, comprising almost 4 million users worldwide.

Requirements

• In depth experience of AWS services (RDS (Relational Database Service), EC2, Autoscaling groups, S3, Deploying Lambda, Aurora PostgreSQL, WAF, NAT GW, ALB, etc.)
• Analytical problem-solving methodology with an outstanding ability to communicate and document effectively
• Minimum of three years in Linux system administration with experience automating system processes with a variety of scripting languages or equivalent skills
• Practical experience analyzing and troubleshooting large-scale, multi-region deployments in a public cloud (i.e. AWS)
• Practical experience with laC, Cl/CD, structured configuration such as JSON or YAML, and version control solutions (git)
• Experience in cloud deployment and management tools (e.g. Terraform, Puppet, Chef, Ansible)
• Familiarity with one or more programming or scripting languages (Python/ PHP)
• Experience with LAMP stack: Linux, Apache, MariaDB/PostgreSQL/Aurora MySQL
• Experience in database administration along with a fundamental understanding of structured query language
• Knowledge of standard network/application protocols like HTTPS, SMTP, DNS, VPN
• A BS in Computer Science or a related field such as engineering or mathematics and 3+ years of work experience in Information Technology, or 5+ years of work experience in Information Technology overall
• Fluency in written and spoken English

Responsibilities

• Using automation and Infrastructure as a Code (laC) to continuously improve the reliability, scalability, and performance of services deployed on AWS
• Performance tuning and configuration of both Linux system and application parameters supporting highly concurrent web stacks
• Manage infrastructure through code using configuration management and laC templating software such as Terraform and Puppet
• Documenting procedures and knowledge base articles throughout problem resolution and architecture development processes
• Monitoring the availability, performance and health of production systems in support of meeting service level objectives using monitoring systems such as Icinga, Prometheus, Grafana, CloudWatch, and Loki
• Participating in emergency incident response on-call rosters. Practicing blameless postmortems that lead to improvements in resiliency and reductions in alert fatigue

Preferred Qualifications

• Proven experience optimizing cloud infrastructure and reducing cloud hosting costs, ideally in AWS
• Experience using tools such as CloudHealth or AWS Cost Explorer
• A BA in Computer Science or related field, or equivalent work experience
• Demonstrable scripting experience, preferably in PHP
• Experience with network and/or Infrastructure security
• Prior experience within the education industry and/or with e-learning technologies
• Experience managing large scale backend Moodle installations
• Experience debugging PHP web applications in a live environment