Colleague Consultant, Student Accounts Receivable

Summary

Join Strata Information Group (SIG) as a part-time Ellucian Colleague Student Accounts Receivable Consultant! This role utilizes your expertise in college/university student accounts to provide implementation support, troubleshooting, and process improvement using the Ellucian Colleague Student Accounts Receivable module. You will analyze business processes, collaborate with stakeholders, and stay current on industry best practices. Part-time hours offer flexibility, with potential for full-time opportunities. The ideal candidate possesses extensive experience with Colleague and exceptional communication skills. Competitive hourly rates and benefits, including 401(k) and pet insurance, are offered.

Requirements

• Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university
• Experience implementing the Colleague Student Accounts Receivable module
• Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections
• Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module
• Exceptional oral and written communication skills and a proven customer service approach
• Highly self-directed with solid problem-solving expertise
• Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations
• Ability to communicate user requirements to the technical support team
• Knowledge of how Colleague is used in a variety of institutional types

Responsibilities

• Provide Colleague implementation support such as training, functional consulting, and technical support at client sites
• Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance
• Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations
• Stay current on industry best practices and advancements in Ellucian Colleague and student account technology
• Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module
• Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines

Preferred Qualifications

The ability to travel is preferred

Benefits

• Part-time hourly rate range $45 - $63
• 401(K) with a 5% Employer Contribution
• Pet Insurance
• Part-time hours vary depending on available client work. SIG provides flexibility in scheduling to align with part-time consultant preferences. The ideal candidate will have availability during regular business hours