Remote Collections Agent/Customer Service

Summary

Whizz is seeking a Russian-speaking Collections Agent to join their remote team. The ideal candidate has 2+ years of customer service experience, preferably in a debt collection field, fluent in English and Russian, excellent communication skills, ability to handle difficult customers, strong attention to detail, organizational skills, and the ability to work independently. The role offers competitive salary with KPI bonuses after probation, remote work with flexible hours, and the opportunity to work in a dynamic and growing company.

Requirements

• 2+ years of experience in customer service in a B2C sector, preferably in a field similar to debt collection
• Fluent in English and Russian
• Excellent verbal and written communication skills
• Ability to handle difficult customers, resolve conflicts, and negotiate payment plans
• Strong attention to detail and organizational skills
• Ability to work independently and in a fast-paced environment

Responsibilities

Transition into a debt collection role

Preferred Qualifications

Knowledge of state and federal collections laws and regulations

Benefits

• Competitive salary with a fixed rate and additional KPI bonuses after probation
• Opportunity to work in a dynamic and growing company
• Remote work with a flexible schedule