Commercial Lines Account Manager

Summary

Join World Insurance Associates, a rapidly growing insurance broker, as a Commercial Lines Account Manager! This remote position, based in Connecticut, requires managing a high volume of commercial insurance accounts, building client relationships, and handling renewals, claims, and billing. You will need at least three years of commercial account management experience, a Property & Casualty license, and strong administrative and computer skills. The ideal candidate will also possess experience with the hotel industry and Applied/Epic software. World Insurance Associates offers a supportive and inclusive work environment.

Requirements

• Bachelor’s degree or equivalent work experience
• Three years minimum Commercial Account Management experience
• Property & Casualty License
• Valid driver’s license and insurance
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Responsibilities

• Effectively manage a high volume book of small, middle and large Insurance business, ensuring all required tasks are completed accurately and on-time
• Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handle renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Preferred Qualifications

• Experience with Hotel industry
• Applied/Epic or similar agency management software experience

Benefits

• Remote work
• Equal Employment Opportunity