Commercial Project Manager

Summary

Join Procore as a Project Manager and ensure successful delivery of professional service engagements for specialty contractor clients. You will oversee projects maximizing the impact of Procore's technology, manage internal and external resources, and develop new accounts. This role requires a consultative mindset, understanding of Procore's technology and relevant industries, and application of best practices. You will collaborate with various teams, plan client services, and execute rollout strategies. The position offers remote work options with up to 25% travel required. Immediate start is preferred.

Requirements

• 5+ years experience managing projects, developing custom project plans, forecasting resources, tracking and managing risk, building change management strategies
• 3+ years of experience working in the construction operations or technical support of operations
• A history of servicing large, complex organizations with complex web and mobile applications utilized for documentation management, project management, or similar use cases
• Successful management of projects and professional services within a defined limited scope
• Demonstrated successful software client services with proven experience onboarding and training mid to large-scale clients
• Strong empathy for customers AND passion for project management and organization

Responsibilities

• Work with clients to create a project strategy that focuses on business-based outcome delivery. This consists of leading discovery and design workshops, developing Gantt project plans, managing and forecasting resources, tracking and managing risk, building change management strategies, and fostering relationships with global clients
• Collaborate with key contacts, technical leadership, and our Customer Success department to execute custom statements of work and onboarding strategies for our clients
• Help create efficiencies by developing and implementing repeatable processes and templates to ensure standardization where possible
• Create and manage custom project timelines/project plans to ensure on-time delivery of services and deliverables
• Remain current on customer needs, industry trends, market activities, and competitors to build trust and create meaningful relationships among Champions and key points of contact within each account
• Provide the highest level of service and support to Procore’s clients through diligent and proactive communication
• Communicate with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face-to-face meetings to enhance personal and team best practices and skills
• Collaborate with all levels of the Procore organization to connect clients with Product Managers and Customer Success Managers to further client success and Procore’s evolution as a market leader
• Working knowledge of Procore’s product offerings, and a deep understanding of Procore’s business model, services, emerging technologies, and Implementation best practices

Preferred Qualifications

Remote work option

Benefits

• Base Pay Range $61,200 - $84,150 plus commission for an estimated on-target earnings of $72,000 - $99,000
• Equity Compensation
• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs