Communications Lead, Internal Communications-Marketing and Product & Technology

Summary

Join Stitch Fix as a Communications Lead to spearhead external communications for consumer initiatives and provide internal communications support. You will play a critical role in driving brand awareness, collaborating with cross-functional teams to develop communications campaigns, and managing agency partnerships. Responsibilities include building media relationships, creating cohesive programs across earned and sponsored content, supporting internal events, and acting as a brand ambassador. Success requires 5+ years of communications experience, strategic thinking, strong storytelling abilities, adaptability, and collaboration skills. A passion for retail, fashion, and technology is also essential. Stitch Fix offers a competitive salary, benefits, and equity.

Requirements

• You have a breadth of communications experience – You have 5+ years of experience in communications, a mix of agency and in-house, ideally working within the retail and/or technology industries
• You are passionate about the way communications impacts employees – You believe in 360 communications and are excited to develop impactful programs that reach internal and external audiences
• You are a strategic thinker – You see the bigger picture and are able to identify the information needed to effectively communicate to your target audiences
• You’re a natural storyteller – You are a pro at developing narratives and effectively reaching external and internal audiences with strategic messaging across multiple channels and mediums
• You’re adaptable and a self starter -- You consistently perform under the pressure of tight deadlines. You take a proactive approach to your work, and are comfortable trying new things in a fast–paced environment
• You are a strong partner and value collaboration – You seek cross-functional collaboration, are receptive to feedback and can successfully work through ambiguity
• You are passionate about what you do – You’re curious, love to learn, and have a keen interest in retail, fashion, and technology. You value a feedback-oriented culture, and you are excited about what you could make possible at Stitch Fix

Responsibilities

• Play a critical role driving awareness and consideration for Stitch Fix, and will work on communications efforts that insert Stitch Fix into the cultural zeitgeist
• Partner closely with cross-functional stakeholders including marketing and product and technology, to develop communications campaigns targeting both external and internal audiences
• Develop consumer communications programs with agency partners; serve as the project manager for these programs including owning material development and media execution
• Build media relationships on behalf of Stitch Fix with consumer media and pitch stories regularly
• Partner with marketing to create a cohesive program across earned and sponsored content, including affiliate content
• Support marketing / product and technology internal communications events (e.g., Divisional All Hands) by partnering with business leaders on planning and execution, including content development and management of logistics
• Support appearance of key marketing and product and technology leaders at enterprise events, including content development
• Be a brand ambassador by protecting and promoting the Stitch Fix brand and always looking for opportunities to tell the Stitch Fix story externally and internally
• Measure and optimize the effectiveness of communications and advise on pivots as needed
• Identify communication gaps and challenges and create solutions to overcome them

Benefits

• We offer comprehensive compensation packages and inclusive health and wellness benefits
• This role will receive a competitive salary, benefits, and equity
• The position is eligible for medical, dental, vision, and other benefits
• This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance