Communications Lead, Internal Communications

Summary

Join Stitch Fix as an Internal Communications Lead and lead internal communications for our Marketing and Product & Technology teams. Develop strategic internal communications plans and content, partner with external communications partners, and execute division-specific events. Provide data-driven counsel to leaders, build cross-functional relationships, and support enterprise internal communications programs. Measure and optimize the effectiveness of communications, identify communication gaps, and create solutions. This role requires 5+ years of experience in communications, ideally within retail and/or technology, and a passion for impacting the employee experience.

Requirements

• You have 5+ years of experience in communications roles, ideally within the retail and/or technology industries
• You have direct experience supporting communication efforts for Marketing and/or Product & Technology roadmaps teams
• You have experience supporting a de-centralized workforce

Responsibilities

• Develop strategic internal communications plans and content for the Marketing and Product & Technology divisions that ladder to the company’s broader business strategy and Marketing and Product & Technology roadmaps
• Partner closely with external communications partners to develop 360 communications campaigns
• Be a trusted partner who provides data driven counsel to leaders and stakeholders, with a focus on Marketing and Product & Technology
• Build and maintain cross functional relationships in order to successfully execute communications plans
• Execute division-specific events (e.g., Divisional All Hands) by partnering with business leaders on end-to-end planning and leading execution including content development and management of logistics
• Support enterprise internal communications programs by leading or supporting large-scale initiatives as needed, including leading strategy and execution of our weekly newsletter
• Support end-to-end planning of our quarterly Corporate All Hands meetings , and other enterprise meetings as needed,  in partnership with the Sr. Communications Manager, including being on-site at our San Francisco, CA Headquarters during live events as needed
• Support planning of enterprise-wide, internal communications led events as needed
• Be a brand ambassador by protecting and promoting the Stitch Fix brand and always looking for opportunities to tell the Stitch Fix story to employees
• Measure and optimize the effectiveness of communications by tracking the effectiveness of all Marketing and Product & Technology communications and advising on pivots as needed
• Identify communication gaps and challenges and create solutions to overcome them

Preferred Qualifications

• You believe in 360 communications and are excited to partner with the corporate and consumer communications partners to develop impactful 360 communications programs
• You see the bigger picture and are able to identify the information needed to effectively communicate to your target audiences
• You are a pro at developing narratives and effectively reaching internal audiences with strategic messaging across multiple channels and mediums
• You consistently perform under the pressure of tight deadlines
• You take a proactive approach to your work, and are comfortable trying new things in a fast–paced environment
• You seek cross-functional collaboration, are receptive to feedback and can successfully work through ambiguity
• You’re curious, love to learn, and have a keen interest in retail, fashion, technology and people
• You value a feedback-oriented culture, and you are excited about what you could make possible at Stitch Fix

Benefits

• Competitive salary
• Benefits
• Equity
• New hire and ongoing grants of restricted stock units
• Medical, dental, vision, and other benefits