Community Manager

Summary

Join the SimpleFlying team as a Community Manager and engage with our vibrant aviation community across platforms, spark meaningful discussions, and ensure our readers feel informed, valued, and connected to the latest in aviation.

Requirements

• 3+ years of experience in community management, content moderation, or a similar role
• Proven ability to track performance metrics, analyze data, and optimize content strategies
• Strong communication skills, with the ability to coach and guide contributors effectively
• Experience using content management systems, community engagement tools, and data analytics platforms
• Excellent organizational skills with the ability to manage multiple tasks and meet deadlines
• Self-motivated, proactive, and comfortable working in a remote, fast-paced environment
• Moderate knowledge of aviation and industry trends
• Must be located in the US or UK

Responsibilities

• Track contributor output, analyze thread performance, and follow up on quotas
• Review and moderate thread suggestions and live threads to ensure alignment with guidelines and community standards
• Monitor and engage in community discussions, ensuring active participation and prompt responses from contributors
• Provide feedback to writers and experts on tone, structure, and optimization strategies for better thread quality and engagement
• Use performance data to guide topic selection, content optimization, and engagement strategies. Conduct weekly evaluations to inform strategy adjustments
• Evaluate contributor and thread performance weekly and monthly, identifying top performers and addressing underperformance through data-driven decisions
• Collaborate with Talent Acquisition to recruit contributors and provide ongoing training focused on engagement, optimization, and brand alignment
• Work with IT to enhance platform UI and functionality based on user feedback and streamline processes like onboarding, training, and payments