Community Manager with Japanese - Video Games

Summary

Join Keywords Studios as a Community Manager and become the gaming community's rockstar! Engage players on social media, create engaging content, and be their voice to the development team. Your suggestions will enhance the gaming experience and strengthen the community. This role requires mastery of Japanese (C1-C2) and English (B2 or higher), outstanding communication skills, and a passion for video games and social media. You will review community interactions, create content, moderate discussions, and provide valuable insights through reporting. Work closely with developers to improve the gaming experience based on player feedback.

Requirements

• Mastery in C1-C2 level Japanese language proficiency, with English at B2 level or higher
• Outstanding communication and writing skills to connect with players and team members effectively
• A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction
• Strong understanding and experience across various social media platforms, ensuring seamless community engagement

Responsibilities

• Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued
• Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community
• Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment
• Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth
• Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players
• Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community
• Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience

Preferred Qualifications

Experience in managing or moderating online communities within the gaming space, either professionally or during your spare time