Condo Loan Specialist

Summary

Join Better's NEO Home Loans as a Condo Project Approvals Manager and play a pivotal role in streamlining the homeownership journey. You will manage the pipeline of condominium project approvals, collaborating with internal and external stakeholders. Responsibilities include conducting regular meetings, overseeing documentation, and ensuring timely approvals. You will support builder/developer partners, act as a liaison between various parties, and contribute to pipeline review meetings. The ideal candidate possesses loan processor experience, a strong understanding of condo project review documentation, and proficiency in managing project approval pipelines. Excellent communication and organizational skills are essential. Better offers a comprehensive benefits package including flexible PTO, a $0 medical plan premium, mental health support, and more.

Requirements

• Loan Processor experience and background required
• Strong understanding of condo project review documentation and approval requirements, especially for new construction
• Proficient in managing project approval pipelines, document coordination, and stakeholder communication
• Experience working with vendors (e.g., CondoTek) and navigating Fannie Mae, FHA, and VA condo approval processes
• Ability to multitask and maintain attention to detail in a fast-paced environment
• Self-motivated, resourceful, and able to adapt to evolving business needs
• Effective communicator with excellent organizational skills
• Proficient with Microsoft Office and mortgage/loan software platforms

Responsibilities

• Manage the pipeline of condominium project approvals in partnership with a NEO Home Loans production branch and builder/developer partner(s)
• Conduct regular meetings with internal sales branches, builder/developer partner(s), NEO’s internal condo project approval department, and external vendors including CondoTek
• Oversee documentation and progress for conventional, FHA, and VA condo project approvals
• Maintain a high level of organization and proactive tracking to ensure timely project approvals aligned with loan closings
• Support builder/developer partners with document preparation and ongoing project tracking, including future project phases
• Act as a liaison between the NEO branch, builder/developer, and condo project approval underwriters
• Regularly attend and contribute to pipeline review meetings with both branches and builder/developer partners to assess and advance project approval needs
• Collaborate with CondoTek to facilitate document collection and manage the process of obtaining FHA, VA, and Fannie Mae PERS approvals
• Assist in answering underwriting scenario questions related to condo project approval requirements
• Adopts NEO’s values in work behavior, decision making, contributions, and interpersonal interactions
• Promotes interdepartmental communication and culture
• Supports internal and external families by providing top-tier service and responsiveness

Benefits

• Benefits eligibility effective DAY ONE
• *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
• Flexible PTO
• Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
• Personalized care for every fertility and family care journey for our employees and their partner!
• Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
• Discount programs and perks including pet Insurance!