Connect-Direct Specialist

Summary

Join Array, a remote-first financial innovation platform, as an IBM Connect:Direct Specialist! This on-call, hourly contract role requires expertise in IBM Connect:Direct systems to ensure data accuracy and system functionality. You will conduct QA reviews, troubleshoot issues, monitor system performance, collaborate with stakeholders, and stay updated on system improvements. The role demands extensive IBM Connect:Direct experience, U.S. citizenship, and strong problem-solving skills. A government security clearance is preferred. Pay is $50/hr, depending on experience, with no minimum hours guaranteed.

Requirements

• Extensive experience with IBM Connect:Direct, including troubleshooting and system maintenance expertise
• U.S. citizenship and compliance with all eligibility requirements, including willingness to perform duties subject to applicable FAR provisions
• Strong problem-solving skills and the ability to provide on-demand, high-quality support for critical system needs
• Willingness to be on-call, hourly, with no minimum hours guaranteed, requiring availability on demand to address system-related needs

Responsibilities

• Conduct quality assurance (QA) reviews to confirm data accuracy and transfer integrity within IBM Connect:Direct systems
• Troubleshoot and resolve IBM Connect:Direct-specific system issues, including diagnosing problems and coordinating with DCSA as needed
• Monitor IBM Connect:Direct system performance, addressing irregularities proactively to maintain operational continuity
• Collaborate with stakeholders to resolve system issues originating from external sources and ensure compliance with all relevant protocols
• Stay informed on system updates and implement necessary adjustments to maintain optimal functionality

Preferred Qualifications

• Active United States Government security clearance
• Ability to meet compliance and security standards
• Familiarity with DoD or DCSA systems and protocols, with a preference for candidates with direct experience

Benefits

• Pay transparency: $50/hr, depending on experience
• On-call, hourly contract role with no minimum hours guaranteed, requiring availability on demand