Consumer & Small Business Loan Processor II

Summary

Join Banner Bank as a Loan Processor and perform intermediate-level loan processing functions for Consumer and Small Business (QuickStep) loans. You will manage assigned loan files, prepare and review loan documents, communicate with lenders and customers, and analyze property insurance and title policies. This role requires coordination with internal departments and third-party vendors to ensure timely documentation, accurate loan setup, and compliance. You will also maintain accurate system records, track file progress, and identify potential process improvements. The ideal candidate will possess strong organizational and communication skills, along with experience in consumer or real estate lending.

Requirements

• H.S. Diploma: required (an equivalent combination of education and experience may be considered)
• 4 or more years of experience in consumer or real estate lending or servicing required
• Working knowledge of consumer and small business lending products
• Strong organizational and multitasking abilities
• Intermediate proficiency in lending systems (e.g., nCino, Jack Henry)
• Solid communication and collaboration skills
• Attention to detail with ability to identify documentation discrepancies
• Understanding of compliance requirements and loan policies

Responsibilities

• Manage assigned loan files from approval through closing, ensuring completeness and accuracy
• Prepare and review loan documents for Consumer and Small Business (QuickStep) loans
• Communicate with lenders, underwriters, and customers to gather missing items and resolve discrepancies
• Analyze and approve property insurance, title policy including title exceptions, and UCC searches in compliance with bank policy and procedure
• Coordinate with title companies, insurance agents, and other vendors as needed
• Coordinate closely with Lending Officers, Underwriters, and Credit Analysts, to ensure seamless loan workflows and clear communication throughout the process. Processors are accountable for clearing conditions, as defined by Underwriting, to ensure loans are ready for closing
• Maintain accurate system records and track file progress to meet service standards
• Identify potential issues and recommend process improvements

Benefits

• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement