Content Engineer

Summary

Join Packt as an Editor and partner with content creators to produce high-quality technical content. You will be responsible for ensuring product quality, from initial concept to publication, adhering to guidelines and meeting audience needs. This role requires strong editorial skills, including substantive editing, quality assurance, and author relationship management. You will also conduct user research, market analysis, and collaborate with technical reviewers. Adaptability and flexibility are crucial, as you will work across various content formats and contribute to evolving product offerings. The ideal candidate is a detail-oriented, creative, and strategic thinker with a passion for technical content.

Requirements

• Editorial excellence: proficient in substantive editing, with a focus on clarity, structure, and flow. Experience working with technical content and aligning it with editorial guidelines
• Technical content understanding: strong ability to interpret and convey complex technical concepts clearly for diverse audiences
• Quality assurance: rigorous attention to detail with a proven track record of ensuring content quality, accuracy, and consistency
• Process optimization: ability to identify inefficiencies and suggest improvements in editorial processes and workflows
• Author relationship management: strong interpersonal skills, with the ability to build lasting relationships with authors, providing constructive feedback and ensuring their vision is realized
• Stakeholder communication: Excellent written and verbal communication skills, with the ability to communicate effectively with cross-functional teams and senior stakeholders

Responsibilities

• Evaluate and improve ideas and outlines, based on product reviews, Jobs-to-be-Done insights, and user interviews
• On-board content creators and give detailed feedback on their content to allow products to proceed through the writing process
• Provide a content health check for the portfolio director to facilitate accurate planning and time allocation
• Continually assess the content in the product ensuring that the content contains all the required information according to the outline, as well as identifying and removing irrelevant content
• Identify opportunities for content creators to improve organization, presentation, clarity and value
• Make substantive edits: ensure that the structure, content, language, style and presentation of the content creator’s work are suitable for its intended purpose and readership; check for sentence complexity, conciseness and clear, logical development of ideas
• Carry out user research and market analysis to elevate your editing
• Work with technical reviewers to ensure technical accuracy of the content and code. This will include collating feedback from peer and tech. reviews and ensuring that this is effectively communicated to the content creator
• Own the quality of a product: sign off products for production; decide when a product is suitable for cancellation; and tackle plagiarism within the product
• Navigate the optimum balance of quality and timeliness in dialog with the rest of the product team
• Provide detailed and constructive feedback to content creators using the appropriate tone to suggest the necessary actions that will ensure that the content matches the outline and meets Packt’s quality standards
• Build positive yet challenging relationships to get the most from your content creators
• Analyse a content creator’s language ability, adjusting your communication and feedback styles to fit different content creators
• Coach content creators on techniques for teaching difficult or important concepts
• Manage the author relationship to increase the quality of content and author satisfaction
• Research technology innovations to deepen your tech. knowledge in your vertical’s topic area
• Connect to users and research to deepen your knowledge of users in your vertical’s topic area
• Keep up with market changes that could impact the delivery or success of a product, for example, tech. version updates and competing titles

Preferred Qualifications

• Project management: experience managing editorial projects, balancing multiple priorities, and ensuring timely delivery
• Adaptability: ability to adapt quickly to changing requirements and navigate ambiguity in fast-paced environments

Benefits

• Bonus scheme
• 5 day working week
• 25 days annual holiday (plus bank holidays)
• Flexible hours: choose how, when, and where you work within India
• Training programs and Certification
• Group Medical Insurance
• Wellness initiatives