Content Marketing Trainer/Coach

Summary

Join IMPACT as a Content Marketing Trainer/Coach and collaborate with a team to help businesses successfully implement the Endless Customers system. You will coach executives, content creators, and marketing teams, providing strategic guidance and hands-on training. Manage a portfolio of 12–15 clients, leading coaching sessions and working directly with content marketers and videographers. Partner with business owners and executives to implement the Endless Customers system and provide feedback on client content. Support clients in overcoming challenges and collaborate with other IMPACT team members. This primarily remote position offers a competitive salary, comprehensive benefits, and flexibility.

Requirements

• You genuinely care about helping entrepreneurs and small businesses grow and thrive
• Comfortable advising and coaching small business executives, with prior experience in guiding leadership teams
• Hands-on experience with frameworks like Endless Customers (They Ask, You Answer), EOS, Scaling Up, or other similar systems
• Up-to-date knowledge of inbound and digital marketing, including HubSpot, SEO and algorithm updates, social media and YouTube best practices, email marketing, marketing compliance, AI for sales and marketing, content marketing strategies, website CMS management, and popular marketing tools
• Some sales experience with a drive to deepen your skills, train salespeople, and contribute to IMPACT’s own sales efforts
• A fast learner with the ability to quickly learn and teach the Endless Customers system, as well as other marketing, sales, business, and communication skills
• Ability to create and assist clients in creating engaging, error-free content that engages their audience
• Willingness to follow established processes and playbooks with precision, while contributing to the development and refinement of processes
• Highly organized, able to work independently, meet deadlines, and manage multiple projects. Experience with project management systems, with Scrum experience as a plus

Responsibilities

• Manage a portfolio of 12–15 clients across a variety of industries, leading coaching sessions to set sales and marketing priorities that align with their goals
• Work directly with entry-level content marketers and videographers, helping them develop their skills, grow in their roles, and produce high-impact content
• Partner with business owners and executives to guide them in successfully implementing the Endless Customers system, ensuring it becomes part of their company’s culture
• Review and provide actionable feedback on client content, offering optimization suggestions that improve visibility, engagement, and results
• Support clients in overcoming customer acquisition challenges by addressing roadblocks and aligning efforts across sales and marketing
• Collaborate with other IMPACT team members—specialists in website strategy, sales training, and HubSpot implementation—to align efforts and create cohesive, results-driven plans for clients

Benefits

• Health, vision, and dental coverage
• 401(k) with company match
• Paid time off and a flexible work schedule
• Paid parental leave to support your growing family