Content Moderator, Native Spanish Speaker

Summary

Join Bazaarvoice as a Content Moderator and help us create smart shopping experiences by reviewing and coding user-generated content. This part-time, work-from-home position requires native-level Spanish and professional-level English proficiency. You will participate in a four-week paid training program and work a semi-flexible schedule of 16-29 hours per week, including four weekend hours. The role involves applying client-specific guidelines to various content types, including reviews, questions, and images. Successful candidates will possess strong analytical skills, be comfortable working independently, and excel in a remote team environment. Bazaarvoice offers a competitive hourly rate with opportunities for performance-based increases.

Requirements

• Earned a bachelor’s degree or equivalent international credential
• Proven professional working proficiency in English and native-level proficiency in Spanish
• MUST live in and have authorization to work in the United States
• MUST be a resident of one of these states: TX (preferred and priority state), AR, FL, GA, IL, NC or OH
• 3+ years of experience working in a fast-paced office environment
• Able to swiftly read, comprehend and assess content, and make on the spot decisions
• Highly comfortable with learning and utilizing new web-based applications and tools
• Excel at actively engaging with team members in a remote environment
• Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics
• Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday
• Willingness to provide quality assurance checks of other teammates and machine-moderated content
• Possess a computer with up-to-date operating system, an up-to-date smartphone and strong, reliable high-speed Internet; a highly functioning home office is required

Responsibilities

• Work steadily and efficiently in a queue environment to read, assess, apply applicable codes to user generated content
• Regularly review performance feedback to minimize coding errors, and to meet or exceed performance metrics
• Attend 1-on-1 coaching calls as scheduled and as needed
• Willingness to check-in on days not scheduled to work
• Willing and able to work between 16 and 29 hours per week, based on content volume
• Utilize (Word, Excel, Outlook, Google Drive, Google Applications), online communications tools (Teams) and forums to be self-sufficient in managing performance expectations

Benefits

$14 - $18 an hour