Content Production Specialist

Summary

Join Colibri's content operations team as a Content Production Specialist! You'll be responsible for launching new healthcare content across various platforms, ensuring accuracy and timely delivery. This role involves auditing course releases, managing webinars, setting up content in multiple platforms, processing invoices, and assisting with customer inquiries. You'll also contribute to process improvements and maintain the content library's filing system. This position offers significant growth opportunities for an organized and proactive individual within a fast-growing company.

Requirements

• Bachelor’s degree in Business or related field; applicable experience may be considered in lieu of a degree
• Minimum two (2) years in a project management, content production, editorial, accreditation, management, or similar role
• Proficient using Microsoft Office
• Demonstrated history of excellent organizational skills and attention to detail
• Ability to manage multiple projects and consistently meet deadlines
• Process-oriented thinker who has a track record of seeking out process improvement opportunities
• Excellent communication skills, both written and verbal
• Track record of approaching projects and tasks with a sense of ownership

Responsibilities

• Audit all new course releases to ensure all key data points are accurate prior to release to the content management team and regulatory team
• Set up and maintain monthly webinars
• Set up new content items in all applicable platforms with an error rate of <3%
• Prepare and release courses to Content Management team for online setup
• Prepare and release courses to regulatory team
• Process invoices in IPayables for vendors/planners/webinar speakers
• Provide support in solving customer content cases and work with the content development managers
• Prepare and send contracts via Adobe Sign
• Assist with submitting courses for copy editing and formatting
• Assist when needed with the Massage Therapists pilot panel to complete time studies for TOG/Correspondence massage courses to inform CE Hour Calculations for NCBTMB approval
• Assist with running plagiarism analysis on new and revised courses
• Update project information in Monday.com
• Identify opportunities for process and workflow improvements and cost savings
• Responsible for maintaining and ensuring our Content Library filing system is accurate and up to date with consistent naming conventions, files and file structure
• Review, update and create SOP for all Learning Operation processes
• Perform quality checks for all new released content, including descriptions and course functionality
• Complete other duties and special projects as assigned

Preferred Qualifications

• Experience with project management software preferred (Monday.com)
• Previous experience using AI preferred