Counsellor

Summary

Join HealthHero, Europe’s largest digital telehealth platform, as an EAP Telephone Counsellor! This hybrid role in Glasgow offers a salary range of £26,000 to £30,000 (pro-rata for part-time). You will conduct initial clinical assessments, risk assessments, and provide structured counselling via telephone and video calls. Manage a caseload of clients and maintain accurate clinical notes. This part-time position requires a minimum of 22.5 hours per week, including at least one day in-office and weekend/overnight shifts. Excellent benefits include paid time off, financial assistance for supervision, and various insurance schemes.

Requirements

• Able to work a minimum of 22.5 hrs per week ( at least 1 day shift based in-office, Glasgow , which is mandatory.)
• Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status
• Have good IT skills with good working knowledge of Microsoft Office suite
• Have a strong clinical background, with excellent Assessment skills
• Able to make sound Clinical decisions, whilst holding Boundaries
• Be a keen team-player with excellent time management, clinical, communication and organisation skills
• Keep in mind the needs of clients and the service whilst working under pressure
• Able to work in a busy environment

Responsibilities

• Carry out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls
• Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process
• Managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service
• Writing brief, accurate and concise clinical notes, of all interactions
• Integrated into our Support Line Team

Preferred Qualifications

Having previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment

Benefits

• Based on full time hours, 22 days leave, Bank holidays and your birthday off (leave will be pro-rata on part-time hours)
• Financial assistance for Supervision
• Monthly 1-2-1’s with your line Manager
• 24/7 On Call support
• Auto-enrolment pension scheme
• Health Scheme and Employee Assistance Program
• Life insurance Scheme